It happens to everyone at some point. You're doing something on your computer, whether it's an important project, some aimless browsing, or trying to beat your high score on Solitaire, and without warning, you get a spinning wheel or your screen goes black. So, what do you do next?
Sooner or later, the day will come when your trusty computer has a problem. But the first step to figuring out what's wrong, how to fix it and, most importantly, how to save everything on your computer, is to know all the details about your individual system.
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